So you've either placed your order for packaging from lilpackaging.com, or you're considering it. Naturally you want to know what happens in terms of our packaging delivery terms to you.
Stock Items (All Products Except Made-to-Order 0427 Pizza-Style Boxes)
All products are in stock and available for fast UK delivery, apart from our made-to-order 0427 pizza style boxes (unless clearly stated otherwise).
- We aim to despatch all stock orders within 1 working day, with orders placed before 12:00pm (GMT) typically despatched the same day.
- In most cases, we aim to deliver all stock items within 2–3 working days.
Palletised Orders
Larger orders containing 10+ packs or oversized products may be shipped on a pallet for added protection.
- We aim to deliver all palletised orders across the UK within 2–3 working days.
- Next day pallet delivery can also be accommodated on request where required.
Your order may be delivered on a pallet if:
- Your order contains 10 packs or more
- Your order contains multiple oversized packaging items
- Your order contains part-pallet or pallet quantities
Free UK delivery is available on orders over £175.
Despatch times may vary slightly during peak periods. Please contact us if your order is urgent.
Made-to-Order 0427 Pizza-Style Postal Boxes Only
The only exception to the above despatch times is our made-to-order 0427 pizza-style postal box range. These are manufactured to order and therefore follow different production lead times as listed below.
Guide to Production Lead Times
- Packs totalling up to 200 units — 7 to 10 working days
- Packs totalling 200 to 500 units — 10 to 14 working days
- Pallet quantities (6,000 units) — 20+ working days
- Custom print orders (minimum 6,000 units) — Please contact us
For custom printed orders, we will email your cutter guide/keyline within 2 business hours for artwork setup approval. Standard pricing is based on a 1 colour print. Please contact us for multi-colour print requirements.
Dispatch times may vary during peak period – please contact us if your order is urgent.
Palletised orders
Your order may be delivered on a pallet if:
- Your order contains 10 packs or more
- Your order contains multiple oversize packaging items or packs of our larger products
- Your order contains Part-pallet or Pallet order quantities
- Please allow up to 48hrs for despatch on all palletised orders
Any specific delivery instructions please make a notation in the designated "delivery instructions" box during checkout. Failure to do so may result in additional costs incurred by us for reshipping or holding your order. Please be advised that failure to provide such information, including business closure dates/times, may result in an invoice being issued for these costs.
Christmas 2026 Promotion Terms & Conditions:
The 12% Christmas promotion is valid on all orders placed during the promotional period and ends at 11:59pm on 5 January 2026. The offer excludes 0427 Pizza-Style Boxes. Discount is automatically applied at checkout and cannot be used in conjunction with any other offer. All orders placed during the festive break will be processed and dispatched from 5 January 2026. Standard shipping times apply from the date of dispatch. Lil Packaging reserves the right to amend or withdraw this offer at any time.
The majority of orders are dispatched via DPD unless palletised or international. If sent via DPD, you will be sent an email or text when the goods have been despatched with an allocated delivery slot.
Delivery times (following production) by Country
- UK - 2-3 working days
- Mainland Europe - 4-5 working days
- USA - 7+ working days
- Canada - 8+ working days
At Lil Packaging® we are working on making FREE SHIPPING an option for locations beyond those already available in the UK. But like all good things, it's going to take a little time. Until then, simply use the UPS delivery cost calculator in your shopping basket to help you figure out the delivery charges that will apply to your location, and your prospective order.
We may deliver goods by separate instalments. Each separate instalment shall be invoiced and paid for in accordance with the provisions of the applicable contract. Each instalment delivery will be a separate contract and no cancellation or termination by either party of any one contract relating to an instalment will entitle you to repudiate or cancel any other contract or instalment.
Some deliveries may require TSS codes or EORI numbers. Please read our EORI and TSS guide here.