I’ve purchased these in the past and been very happy with them. This time however they arrived unprinted and frankly, haven’t received what I paid for. No contact prior to delivery to advise of the issue, which I find disappointing. I’m not going to go to the trouble of returning them and will use them but not a happy customer this time around I’m afraid.
Hi John,
We apologise of this temporary measure, print will be coming back but as of its most recent batch, we did not print to provide everyone with the packaging they deserve.
To match our customers demands; we had to take the tough decision to temporarily produce unprinted items. please do not worry however since we aim to add this back with our newest upcoming batch.
If you need any help whatsoever please speak to us through our chat bubble,
Many thanks for your understanding.
Usually I order off Lil Packaging and within a minute there are 3 emails telling me of a delivery date and within 2 days they're here. This time and the last time ....nothing..... I had to chase last time and they did eventually show. But this time no email no parcel. Where is my parcel guys ???
Hi Rob,
We apologise for any delay. Please speak to us through our chat bubble and we will look into this immediately. Please note that we have a slight delay on dispatches at this time for up to 48 hours since we are in peak. We have also mentioned this on our top banner to help any customers expectations.
We hope to hear from you soon and again we deeply apologise for any inconvenience caused. We aim to rectify this as soon as possible.
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